Profile Claim Evidence
Evidence guidelines for creators and authorized representatives who want to claim or update public profile listings across our discovery sites.
Regulation & Compliance
Profile claim evidence helps JuicyScout, JuicyIndex, and JuicyPulse confirm that a creator or authorized representative can request updates to a public creator listing.
The goal is to use the least intrusive evidence that is reasonable for the change requested. Routine edits should not require sensitive identity documents when creator-controlled public signals are enough.
Evidence We Prefer
Preferred evidence may include:
- A temporary code placed in a public bio, pinned post, or official link page.
- A message from an official creator-controlled social account.
- A message from an official creator platform account, when available through an approved support workflow.
- Email from a public address already associated with the creator or creator business.
- Confirmation from an authorized agency, manager, or legal representative with clear creator authorization.
- Matching public links across creator-controlled pages.
We will avoid collecting more personal information than needed to decide the claim.
Evidence to Avoid for Routine Claims
For routine claims, do not request:
- Government IDs.
- Private addresses.
- Payment records.
- Passwords or login access.
- Subscriber lists.
- Private messages unrelated to the claim.
- Intimate or subscriber-only content.
Sensitive evidence may require legal or trust approval and a secure handling process.
Matching the Evidence to the Request
Low-risk edits, such as typo fixes or category adjustments, may only need a public source correction.
Official-link changes, ownership claims, representative access, profile restoration, or safety-sensitive field changes require stronger creator-controlled evidence.
Removal requests may require enough evidence to confirm that the requester is the creator or authorized representative, unless the report itself creates a credible safety risk that supports immediate suppression.
Representative Claims
Managers, agencies, assistants, and legal representatives should provide:
- The affected profile URL.
- The creator's official public link.
- The representative's contact email.
- A statement of authorization.
- A creator-controlled confirmation signal where practical.
- The exact changes requested.
Representative claims should not override creator safety requests. If a creator and representative disagree, route the case for trust review.
Review Outcomes
After reviewing evidence, support may:
- Approve a claim.
- Request a clearer creator-controlled signal.
- Apply a one-time correction without granting ongoing control.
- Decline a claim that lacks sufficient evidence.
- Hide sensitive fields while evidence is reviewed.
- Route the case to source correction, removal, suppression appeal, DMCA, legal, or safety escalation workflows.
Approval of a profile claim does not guarantee ranking, endorsement, identity certification for all purposes, or ongoing display of every submitted field.
FAQ
Do creators need to send government ID to claim a profile?
Routine claims should use less intrusive creator-controlled evidence where possible.
Can an agency claim a creator profile?
Yes, if the agency can show clear authorization and the requested changes follow trust, safety, and source standards.
Can claim evidence restore a removed profile?
It can support review, but restoration depends on safety, legal, source confidence, and any suppression or removal history.
Does a claimed profile become verified?
Not automatically. Claim approval means support accepted evidence for profile control or corrections; it should not be described as full identity verification unless that product label is approved.
Internal Links
/claim-profile/source-corrections/creator-removal/trust-and-safety/safety-escalation
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